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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
FAQ
FAQ
WHAT'S YOUR SHIPPING POLICY?
Buyer pays for shipping.
DO YOU SHIP INTERNATIONALLY?
Yes, we do. However, the customer pays for shipping.
WHAT IS THE STATUS OF MY ORDER?
Domestic orders typically take one day to process. For your convenience, we’ll send you an email with a tracking number that you can use for reference. For further questions, feel free to email us at mybrangio@gmail.com.
WHAT IF I NEED TO CHANGE MY ORDER?
We'll be happy to help if the order has not been shipped yet. Please email mybrangio@gmail.com as soon as possible.
WHAT'S YOUR RETURN & EXCHANGE POLICY?
We will gladly exchange your product if the wrong one was sent or there is a quality problem (don't worry, this never happens!) within 30 days of purchase. Please email mybrangio@gmail.com
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay and Amazon Pay.
DO YOU OFFER GIFT WRAPPING?
Every piece comes with a free golden gift bag.
ADDITIONAL QUESTIONS?
Just email us and we’ll get back to you. mybrangio@gmail.com
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